Psychological capital and well-being in today’s world
Employee well-being is directly reflected in the quality of an organization’s communications.
Psychological capital consists of four components: hope, optimism, resilience and self-efficacy. These four components directly affect how well organizations adapt to change.
Internal communications is one of the most effective tools for strengthening psychological capital. Reducing uncertainty increases resilience.
Transparent information-sharing, participatory decision-making and a culture of recognition are the three core practices in this area.
In organizations with strong well-being, external communications are also more consistent, because employees are the brand’s most credible spokespeople.
